E-Government App Mockup held in a hand

How a national digital government app connects citizens and many institutions — reliably, securely, at scale

Behind one of the world’s most advanced e-gov apps

The Eesti App and X-Road backbone demonstrate how interoperable, audited data exchange works across ministries, agencies, and registries — without centralising data.

  • 1,000+ organisations already connected via X-Road in Estonia & Finland
  • Fully interoperable with EU eIDAS, GDPR, multi-vendor systems.

25+ years of experience

Microsoft Gold partner

e-Health, e-Gov projects

Member of:

Based in Hamburg

Digital government that works ineverydaylife: accessible through one interface

Secure, citizen friendly e-country app is not a vision - it exists today.

Country in a pocket: One interface. Many institutions. Controlled data access.

1 2 3 4
5

Digital documents available when and where needed: ID card, passport, Driving licence

Identity documents, licences, and certificates are accessible on the phone — and are legally recognised across institutions.

Legally binding access to government services through digital identity

Citizens authenticate once using strong two-factor authentication. The same digital identity is used consistently across all public services.

Federated access to legally relevant personal data (health, family, property)

Family status, property, vehicles, education, pensions, and licences remain in their respective registries while being accessible through one governed interface.

A single, trusted channel for official government communication

Messages, notifications, and legally relevant updates from authorities are delivered through one authenticated channel.

More than 300 government services accessible through one interface

Over 300 services from different authorities are accessible through the app — made possible by interoperable systems, not by centralising services.

ca 15% of the country's citizens are using app

developed by 20-person team in 4 months

Fully Integreated with the X-Road data exchange layer

Phone in your pocket= country services in your pocket

In everyday life, this means one thing:
citizens only need their phone to identify themselves and interact with public authorities — securely and in a legally binding way.

Net Group helped us turn a complex idea into a clear and reliable digital solution. The collaboration was straightforward, deadlines were met, and the result exceeded our expectations.

Digitalization in cooperatsion with The Information System Authority (RIA) of Republic of Estonia

X-Roadinteroperabilitywithout centralisation

X-Road is not a platform you migrate to.
It is an interoperability layer you add — step by step.

X-Road enables decentralized, encrypted, audited data exchange between institutions.

No central database is created — each institution keeps full control of its systems and data, while secure interfaces handle the exchange.

This model has been proven for over 20 years in Estonia, Finland, and Iceland and it is the baseline on which Eesti Äpp and other solutions are built in.

Visual representation on how X-Road works

99%

of state services provided

\

520 000

org leveraging X Road services

\

2001

Uninterrupted operations since 2001

\

Let’s discuss your digitalisation context.

Cybersecurity Red vs Blue Team

Success by Net Group1st working version delivered in 4 months

Net Group owned the system architecture and delivery of the Eesti App, integrating secure authentication and national data exchange via X-Road.

The first production-ready version was delivered in four months, with full compliance and operational handover.

Priit Kongo, CEO

X-Road Solutions and use cases

Germany

Matthias Voss

Managing Director
matthias.kaulke@netgroup.com

Rostock

Am Bäckerhörn 53
18146 Rostock
Germany

Estonia

Priit Kongo

CEO / Board Member
priit.kongo@netgroup.com

Tallinn

A.H. Tammsaare tee 92
Tallinn 13423
Estonia

FAQ: E-gov digitalization

What is a government data interoperability layer and why is it important?

A government data interoperability layer securely connects registries, agencies, and information systems so they can exchange data in real time without creating a central database. It enables more efficient digital services, reduces manual work, and supports EU requirements such as eIDAS, GDPR, and the upcoming EUDI Wallet.

How does X-Road ensure data security and privacy?

X-Road uses end-to-end encryption, strong authentication, digitally signed data, and fully auditable logs for every transaction. No data is stored centrally — each organization retains full data ownership. The architecture is compliant with EU regulatory frameworks and has operated for over 20 years without major security incidents.

Can an interoperability platform work with Germany’s federal structure and legacy systems?

Yes. X-Road is designed for decentralized, multi-stakeholder environments. Ministries, Länder authorities, municipalities, and public IT service providers can all maintain their own systems while securely exchanging data through standardized interfaces. It requires no replacement of legacy systems and integrates with existing platforms such as ERP, CRM, health systems, and registers.

How does this support Germany’s EUDI Wallet and Register Modernization initiatives?

The biggest challenge for EUDI and Register Modernization is interoperability between identity providers, registers, and service platforms. Estonia and Finland solved this using the same principles: secure, federated data exchange. The architecture is directly applicable to Germany’s upcoming requirements and reduces implementation risk.

What is the typical timeline for implementing a government interoperability solution?

Timelines depend on the number of institutions involved, but pilot environments can be deployed in weeks, with initial integrations in 2–4 months. Estonia’s national e-government app was delivered in four months using an X-Road-based architecture. Progressive rollout allows low-risk adoption and step-by-step modernization.

Why should public institutions start digitalization now instead of waiting?

Waiting increases regulatory, operational, and cybersecurity risks. EU deadlines for EUDI will not move, legacy systems become harder to secure, and citizens expect faster digital services. Starting early allows controlled implementation and avoids rushed, high-risk projects later.