We developed My Library (MIRKO), an innovative platform for the National Library of Estonia, combining physical and digital book borrowing. The service includes “Books on the move” for book delivery and “E-publication borrowing” for free access to ebooks and audiobooks. Launched in February 2023, the platform provides seamless access to nearly two million physical books and thousands of digital publications, simplifying the borrowing process for Estonian readers.
The National Library of Estonia (RaRa) is a public facility of culture, memory, research and development.
The mission of the facility is promoting librarianship, the collection and preservation of Estonian cultural heritage and ensuring the availability thereof according to the expectations of the society.
The physical space and online platforms of the National Library bring together the creators, interpreters and consumers of culture. The RaRa collection contains nearly 3.5 million works issued in Estonia or related to Estonia or Estonians, the oldest work dating back to the 15th century.
Commissioned by the National Library of Estonia (RaRa), Net Group has developed a novel online solution and smart app My Library (MIRKO), which consists of two applications. The first solutions “Books on the move,” launched in September 2022, brings the collections of all contributing libraries to a single service with a smart search, allowing the reader to borrow a desired book and have it delivered to their home or to a package terminal of their choice. The second application “E-publication borrowing” offers Estonian readers free borrowing of ebooks, audiobooks and periodicals and for them to be read or listened to both online and in the app.
MIRKO is closely related to a third application also developed by Net Group, allowing the user to log in once and then comfortably switch between apps without having to log in again. Together, these developments form the first nationwide service of RaRa, titled My Library or MIRKO, which is fully usable since February 2023.
Estonia has nearly 900 libraries which use varying online catalogues and library systems. The National Library aimed to increase borrowing activity and keep up with the times.
RaRa wanted to create a platform all libraries would be able to join, and to ensure convenient book borrowing for readers regardless of location. Complexity was added by ebooks in the form of setting up issues and managing files, the large number and variety of mobile devices, and adhering to borrowing conditions set by publishers in the environments. Additional complexity was due to the fact that no such solution previously existed in Estonia and the client also desired to merge these three projects to create a uniform, simple and logical solution that would meet modern expectations – the opportunity to borrow various types of books without leaving home.
From a technical aspect, the final version of MIRKO consisted of three separate complex software development projects with service design (Move the Book + e-publication borrowing + SSO or harmonized access solution). The final product is a novel platform allowing readers to find reading material of interest from the joint MIRKO environment regardless of location of the publication and to borrow them in the format of their choice based on their ID code.
Creating MIRKO gave readers an Estonia-wide book search, bringing the collections of Estonian libraries into a single easy search function.
Borrowing books for free, either on paper or as ebooks and audiobooks, became location-independent for readers. You only need to pay for courier service if you order the book to an actual package terminal. Using MIRKO takes only authentication with mobile ID, Smart ID or ID card and the user can then find a book to borrow among nearly two million physical copies and over 3,000 ebooks and 300 audiobooks. The MIRKO platform opened up the possibility of new forms of borrowing and a modern library solution has been created in cooperation to a payment service provider, couriers, libraries, ebook and audiobook manufacturers.
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The project introduced an innovative platform that allows location-independent borrowing of physical books, while also providing a unified environment for accessing ebooks and audiobooks. Developed in close cooperation with the client, the solution enables seamless access via Single Sign-On (SSO) for users to easily access a wide range of reading materials.
Through effective collaboration, we delivered a unified platform that integrates physical and digital book borrowing across all Estonian libraries. MIRKO enables readers to borrow books from any location and offers an easy, modern way to access both traditional and digital publications.
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