Telia
X Months
X Year
Short summary of the project
Telia, in collaboration with Net Group, developed a modern digital sales channel with efficient back-office systems to stay competitive in a rapidly changing market. By automating 75% of orders, Telia reduced manual labor, minimized the need for physical stores, and sped up service launches.
About the Customer
Telia is a leading telecommunications company providing services in several Nordic and Baltic countries. It focuses on delivering advanced digital solutions, with a commitment to improving customer experience and business efficiency.
Main business goals they wanted to achieve?
- 01 The market was changing rapidly and competition was actively looking for ways to challenge Telia’s leading position
- 02 In order to stay ahead of competition, Telia needed to reduce manual labour and the number of physical stores.
Main benefits
for the end user
No physical service provider
No longer have to turn to a physical service provider.
Savings in millions
Savings in millions
Faster service launches
The launch of new services became faster.
- 01 Seamless digital experience
- 02 Less manpower needed
- 03 Lowered risks
Client's feedback
If your core business
objectives are
Let the success
journey begin
Our goal is to help take your organization to new heights of success through innovative digital solutions. Let us work together to turn your dreams into reality.
