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Client
Telia
Budget
Project Length
X Months
Completed Year
X Year
Short summary of the project
Telia, in collaboration with Net Group, developed a modern digital sales channel with efficient back-office systems to stay competitive in a rapidly changing market. By automating 75% of orders, Telia reduced manual labor, minimized the need for physical stores, and sped up service launches.
About the Customer
Telia is a leading telecommunications company providing services in several Nordic and Baltic countries. It focuses on delivering advanced digital solutions, with a commitment to improving customer experience and business efficiency.
Main business goals they wanted to achieve?
- 01 The market was changing rapidly and competition was actively looking for ways to challenge Telia’s leading position
- 02 In order to stay ahead of competition, Telia needed to reduce manual labour and the number of physical stores.
Main benefits
for the end user
No physical service provider
No longer have to turn to a physical service provider.
Savings in millions
Savings in millions
Faster service launches
The launch of new services became faster.
- 01 Seamless digital experience
- 02 Less manpower needed
- 03 Lowered risks
Client's feedback
Net Group has given us good insight on how to develop projects in a way that brings advantages in real business.
Jane Jalasto
Telia Estonia e-Channel Business Manager
If your core business
objectives are
Business Solutions
Business Solutions
CTO as a Service
Get a new technology perspective, architect the technical solutions and reach your business targets with digital solutions
Business Solutions
Business Model Innovation
Let’s find answers vital for your business growth. We are there to build your new business model strategy based on digital solutions.
Business Solutions
Product Development
Let’s build you a digital product and transform your digital solution investments into profitable revenue streams for the future.
Business Solutions
AI-powered Solutions
Our AI-powered solutions simplify product titles, descriptions, and strategy development, providing insights into customer preferences and communication channels.
Let the success
journey begin
Our goal is to help take your organization to new heights of success through innovative digital solutions. Let us work together to turn your dreams into reality.
